On this page 5 sections
1. Email support
Email is the best way to reach us: support@hisabtime.com. We usually reply within 1 to 2 business days. To help us help you quickly, please include:
- what you were trying to do, and what happened instead;
- your phone model and Android version, if it is about the app; and
- for payments, your Razorpay payment ID (it starts with
pay_).
Never send us your card number, CVV, UPI PIN, OTP or passwords. We will never ask for them.
2. Phone and WhatsApp
You can call us or send a WhatsApp message on +91 9654928232. If we cannot pick up, we will get back to you. For payments, refunds and data requests, please also email us, so that there is a written record of your request.
3. Grievance Officer
If you have a complaint about Hisab Time, including about how we handle personal data under India’s Digital Personal Data Protection Act, 2023, you can write to our Grievance Officer.
- Grievance Officer
- Shivam Gupta
- Phone
- +91 9654928232
- Response time
- Within 30 days
4. Business details
- Product
- Hisab Time, a GST billing app for Indian businesses
- Operated by
- Technical Guider, a sole proprietorship of Shivam Gupta
- Registered address
- Shree Nagar, Rani Bagh, Pitampura, Delhi 110034, India
- Website
- hisabtime.com
- Android app ID
in.hisab.app
5. Our policies
Everything about how Hisab Time works for you, in plain English:
- Privacy policy: what we collect, why, and your rights.
- Terms of service: the rules for using Hisab Time.
- Refund and cancellation: cancelling plans and getting refunds.
- Delivery policy: how digital purchases reach you.
- Delete your data: removing your data from your device and our server.